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W?rtsil? Online
A platform to optimise your everyday operations

Wärtsilä Online


Wärtsilä Online is a platform that allows all our customers to collaborate with Wärtsilä, find information and order spare parts to maintain their equipment. With Wärtsilä Online you can access and manage your installations and services at anytime, anywhere and with any device. It is always on and always there making your work more efficient, productive and reducing manual steps. 24/7 access to real-time information and data helps to optimise your operations and business.
 

A platform to optimise your everyday operations

W?rtsil? online
Wärtsilä Online provides you a secure and easy access to search product specific information and services documentation, procure spare parts and track & trace your deliveries, plan and keep track on service and maintenance activities and much more. Wärtsilä Online is a direct and reliable platform to collaboration with Wärtsilä fast and transparently. 
 

Benefits

Document handling 
 DOCUMENTS AND REPORTS
  • Easy access to all your information, technical data and reports.
  • Fast search for product specific technical and services documentation.
 
Real-time-Data
 REAL-TIME DATA AND INSIGHTS
  • Status, performance insights and live data on all your connected products and services.
  • Best in class platform with smart tools to plan, optimise and keep track on your service and maintenance activities.
  • Digitally enhanced service experience.

Integrated procurement
INTEGRATED PROCUREMENT
  • Direct and reliable commerce platform for procuring spare parts and maintenance services.
  • Simple way to find right spare parts, track and trace your deliveries, and see full order history.

Collaboration
 COLLABORATION
  • Transparent and fast way to collaborate.
  • Customer support, document sharing, chat and technical experts at your use – anytime, anywhere with any device.

Services

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Technical documents

Easy access to reliable up-to-date product and solution information related on your installations.


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Commerce

Illustrated catalogues enable you to find the correct spare part with price and availability information fast. You can also browse order history and track and trace your deliveries.

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Lifecycle support

Customer and technical support, warranties, claims management and your full history data – all in one place. Have a direct dialogue with technical experts and get up-to-date advice and support.

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Field services

Follow your field service information, orders and reports. Stay updated on work progress.


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Real-time data and insights

Easily monitor status and performance of contracts, products and services connected to your installations. Smart insights and reports enable you both to improve efficiency and optimise maintenance.

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Training

Browse the Wärtsilä Land and Sea Academy training calendar to easily find the open courses that best meet your training needs – then simply register for and plan your training.

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Online procurement – digitising supply chains

Ordering spare parts has never been easier – just a few clicks and the parts of your desires is on its way to your location. Wärtsilä Online provides a fast and reliable platform to procure spare parts and getting purchase advice. A simple way to track & trace your deliveries and find the right spare parts. All manuals and maintenance programmes are also available online, making it easy to find the part you need and when you’ll need it, helping to make planning easier.

Benefits

The number-one benefit is better efficiency – by removing paper-based processes you can streamline and speed up purchasing. Transparency is also improved because every step of the process can be tracked online, giving better visibility over the whole process. Another big benefit is that speeding up the process means your teams can focus on strategic issues instead of being weighed down with mountains of paperwork.

Integrated procurement

While having available 24/7 webshop at Wärtsilä Online for online orders, we want to make procurement even simpler for you by integrating our service into the industry’s most commonly used procurement platforms, systems and processes. Marine enterprise resource planning (ERP) programmes and other e-procurement platforms work to streamline internal processes and reduce operational costs across fleets. Supplier quotes, price checks and purchase orders can all be made using simple digitalised workflows, giving a convenient, easy and predictable route to purchasing. Read more how we are simplifying online procurement.

 
Wärtsilä Online Services have sped up the parts procurement process tremendously. This helps us to keep the plant operational 24/7.
says Bob O’Neill, Maintenance Supervisor at Matanuska Electric Association’s Eklutna Generation Station.
 

Reference

Euronav
Euronav Ship Management (Hellas) Ltd
Euronav Ship Management (Hellas) Ltd, an independent tanker company, has found a better way to manage their procurement process.
DFDS
DFDS A/S
With the new and improved W?rtsil? Online, customers can now manage their installation and equipment efficiently by accessing information online
Antigua-Power-Company
Antigua power company
Antigua Power Company enhanced their spare parts handling process and troubleshooting by using W?rtsil? Online
EGSAerial_Matanuska
Matanuska Electric Association
W?rtsil? Online speed up the parts procurement process in the 171-megawatt natural-gas-powered power plant Eklutna Generation Station in Alaska

Links

Brochure

Wärtsilä Online is a platform to optimise your everyday operations...

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If you have any questions, feedback or you need support please contact the Wärtsilä Online experts.

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Article: Click to check out - how we're simplifying online procurement

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A smart and sleek revamp of Wärtsilä’s Online is set to make asset management everything it should be in the digital age...

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Tutorial videos

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Commerce

 

Technical documents

 

Support

 

Contracts & reports

 

Request access to Wärtsilä Online

Request access to Wärtsilä Online customer platform by filling in the form. If you have any questions please contact wartsila.online@wartsila.com.

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